“told me love was too plebeian”

December 9, 2008 at 12:32 pm (america, globalization, india, people, psychology, sex, the world, trends)

Those words from Ella Fitzgerald’s song Cry Me A River get at ideas that have been swishing around in my head for a few months. Is love really too plebeian?

I remember an instance when a dear friend of mine sounded distinctly like he was in love. I said, on hearing him speak of it, “Wow, I’ve never heard you sound so giddy!” He quickly admitted that he was indeed feeling giddy. Then there was a pregnant pause after which he came back with “Ah, that’s so embarrassing!” I asked why ever would he feel more embarrassed than pleased, to which he said with his characteristic half-joking half-serious charm, “Oh, because. Because love is sooo bourgeois!:)

More recently, I hung out with people in Bombay after many years. These are folks in their late 30s and early 40s, most of whom are married, some single, others divorced. The unanimity of their attitude towards romance in marriages startled me. Their jargon revealed a certain irreverence towards love and it was a rude surprise. How openly they stated that men and women were not really designed to live together! They spoke nonchalantly of how monogamy is unnatural and how marriage is something they would advise only if and when kids are involved. I detected an odd acceptance of extramarital liaisons and I realized that phrases like ‘fuck buddy’ have migrated and are proliferating in the East – not just in the upper crust but in the middle class as well.

When I challenged their stance, they said “But it is like this in the West. Why are you so surprised? You are being a tad naive. Surely you have lived in the States for long enough to realize that romance and marriage are incompatible! It’s all an illusion.” To that my response is: I agree that marriages are often not held as sacrosanct in the West either. But the brazenness about these issues seems to be greater in Bombay (where I was born and lived till my early 20s) and in Dubai (where I’ve been for a year now) than in the US (where I spent close to a decade)!

What exactly, I keep wondering, is going on? Yes, we all know that virtually 50% of marriages in many a cosmopolitan city end in divorce. Still, I am continually alarmed at the explicitness of (what I find to be) the cynicism. And I don’t consider myself a prude of any sort!

Perhaps it is because I have not been married before, and that I’m in my early 30s, but I still hold an idealized image of it in my mind. Or perhaps I have been swept away by the Hallmark-and-Hollywood fantasy of love over the years. Or even more likely is the fact that people who trivialize love are merely all talk; maybe it is a defense to preempt getting hurt by love? Whatever the reasons, the truth is, I sense a disregard towards the concept of happily growing old with one someone – and that shakes the foundation of what I (want to) believe vitality is all about.

That said, I am glad that people are talking about these things. It’s SO much better than sweeping such stuff under the carpet. But it brings up more questions than answers for me on further introspection. Like is love merely a pedestrian idea that we, as a society, propagate to facilitate couples getting together? And does love really have nothing to do with people staying together? Is romance slowly but surely devolving in to a relic of the past? Is it truly unsustainable?

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the good life

September 29, 2008 at 10:54 pm (america, communication, creativity, education, globalization, inspiration, language, people, persuasion, psychology, public speaking, the world, trends, vision and entrepreneurship, writing)

Anyone who has visited this blog more than a couple of times may have sensed my tremendous reverence for Sir Ken Robinson’s speech at the TED 2006 conference in California. A few months ago, JK Rowling delivered another wonderfully inspiring speech at a graduation ceremony at Harvard. This address by the Harry Potteress, if you will, comes extremely close to evoking the resonance created in me by Robinson.

Their themes are similar in part. The overlap lies in their descriptions of how people are typically held back from finding their talents. Robinson talks of how kids are often pushed in to doing things that they are not designed to do. This detracts from their uniqueness and leads to the feeling of having failed from within – no matter how successful they may appear to be from the outside.

JK Rowling speaks of her own experience as a mother in a financially dire situation who finally found the courage required to live her life with authenticity: She said: “So why do I talk about the benefits of failure? Simply because failure meant a stripping away of the inessential. I stopped pretending to myself that I was anything other than what I was, and began to direct all my energy into finishing the only work that mattered to me. Had I really succeeded at anything else, I might never have found the determination to succeed in the one arena I believed I truly belonged. I was set free, because my greatest fear had already been realised, and I was still alive, and I still had a daughter whom I adored, and I had an old typewriter and a big idea. And so rock bottom became the solid foundation on which I rebuilt my life.”

Robinson gave the example of Gillian Lynne, now a British ballerina, who was taken to a doctor when she was still in school for being miserable at her studies. The doctor was wise enough to tell her mother that her child didn’t have ADHD but that she did have the fidgetiness of a dancer. He encouraged her mother to enroll her in a dance school. In Robinson’s words: “Gillian was eventually auditioned for the Royal Ballet school. She became a soloist and had a wonderful career there. She founded her own dance company. She met Andrew Lloyd Webber. She has been responsible for some of the most successful theater productions in history. She has given pleasure to millions. And she’s a multi-millionaire. Somebody else might have put her on medication and told her to calm down.”

Bravo to both speakers!

Rowling took the idea a step ahead. She spoke of how getting in touch with ourselves then helps us to get in touch with others. She talked about how it enables us to use our power of imagination to empathize with those less fortunate than us. That, most beautifully, is her definition of a good life – which is what she eventually wished upon the graduating class of 2008.

I have always thought that “the good life” is not one in which you have acquired material things and been a conventional success, but one in which you have been true to yourself; it is the only way in which you can be true to others. Believe me, I know how tough it is. But I also deeply feel how vital it is, not just for our own wellbeing but also for that of those around us; for our children, our spouses, our families, our employers, our employees, our countries, our world – whether strangers or friends.

Finally, Rowling had an important point to make for the youth of ’superpower’ America – which figures in this moving excerpt from her speech.

“Amnesty International mobilises thousands of people who have never been tortured or imprisoned for their beliefs to act on behalf of those who have. The power of human empathy, leading to collective action, saves lives, and frees prisoners. Ordinary people, whose personal well-being and security are assured, join together in huge numbers to save people they do not know, and will never meet. My small participation in that process was one of the most humbling and inspiring experiences of my life.

Unlike any other creature on this planet, humans can learn and understand, without having experienced. They can think themselves into other people’s minds, imagine themselves into other people’s places.

Of course, this is a power, like my brand of fictional magic, that is morally neutral. One might use such an ability to manipulate, or control, just as much as to understand or sympathise.

And many prefer not to exercise their imaginations at all. They choose to remain comfortably within the bounds of their own experience, never troubling to wonder how it would feel to have been born other than they are. They can refuse to hear screams or to peer inside cages; they can close their minds and hearts to any suffering that does not touch them personally; they can refuse to know.

I might be tempted to envy people who can live that way, except that I do not think they have any fewer nightmares than I do. Choosing to live in narrow spaces can lead to a form of mental agoraphobia, and that brings its own terrors. I think the wilfully unimaginative see more monsters. They are often more afraid.

What is more, those who choose not to empathise may enable real monsters. For without ever committing an act of outright evil ourselves, we collude with it, through our own apathy.

One of the many things I learned at the end of that Classics corridor down which I ventured at the age of 18, in search of something I could not then define, was this, written by the Greek author Plutarch: What we achieve inwardly will change outer reality.

That is an astonishing statement and yet proven a thousand times every day of our lives. It expresses, in part, our inescapable connection with the outside world, the fact that we touch other people’s lives simply by existing.

But how much more are you, Harvard graduates of 2008, likely to touch other people’s lives? Your intelligence, your capacity for hard work, the education you have earned and received, give you unique status, and unique responsibilities. Even your nationality sets you apart. The great majority of you belong to the world’s only remaining superpower. The way you vote, the way you live, the way you protest, the pressure you bring to bear on your government, has an impact way beyond your borders. That is your privilege, and your burden.

If you choose to use your status and influence to raise your voice on behalf of those who have no voice; if you choose to identify not only with the powerful, but with the powerless; if you retain the ability to imagine yourself into the lives of those who do not have your advantages, then it will not only be your proud families who celebrate your existence, but thousands and millions of people whose reality you have helped transform for the better. We do not need magic to change the world, we carry all the power we need inside ourselves already: we have the power to imagine better.”

Hear hear! Powerful thoughts and words indeed.

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sarahndipity

September 26, 2008 at 6:11 am (america, communication, public speaking, the media, the world)

It is so fortunate that Palin’s mortifying performance at off-the-cuff TV interviews coincides with McCain’s waffling on the scheduled debate.

Hopefully, this is the point at which this outrageous vice-presidential nomination will swing voters to the Obama side. What was McCain’s point in nominating her again: “Look look, America, I found you someone, and a woman no less, who makes Dubya look wise…”?

I’m breathing just a bit easy about the outcome of the election now compared to then. However, I have to remind myself, there’s still time for the votes to be cast. And, bewilderingly enough, there’s still folks out there who think this way…

(Comment on CBS News Video of Sarah Palin being interviewed by Katie Couric)

“So Palin’s not that great on answering questions that she’s been getting crash courses on over the last few weeks. She can’t communicate very well off the cuff. She looks stupid trying to defend her forgein policy when she doesn’t have any. I really don’t care. What I do care about is her record as a succesful governor who faced down corruption, made tough decisions, demonstrated good judgement with the information the experts around her presented her with and maintained the highest approval raiting for any governor in the state. Apparently she has a decent grasp on how to govern and serve the people. Something Obama only wishes he had. Oh wait, he’s running against McCain. Woops, two people with more credentials then he has. Didn’t see that one coming.”

I’m not superstitious but my fingers are Xed for the debates.

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speak for america

September 4, 2008 at 7:36 pm (america, communication, people, persuasion, politics, public speaking, the world, writing)

I haven’t warmed up to Obama yet, even though I am for the most part fine with his politics. Even so, I resonated with Clinton even less, and was relieved when Obama was the one nominated.

I watched his speech at the Democratic National Convention a few days ago and was not as moved as some of my friends in the US. (Of course, I do not currently reside there, and maybe that partially affects how I received it.) See I thought that while he was good, his speech lacked a real power to motivate the listener. He was too composed and his demeanor was aloof. His words had integrity but lacked drama, an aspect necessary to win this election. Where did his gifted speaking skills go?

In contrast, Palin’s speech at the Republican National Convention was way more dynamic. It drew the audience in with its conviction, humor, and strategy. Kudos to her speechwriters. Don’t get me wrong – it made me continually livid. (For example, when she alluded to the “fact” that even though America is still under catastrophic threat from Al Qaeda terrorists, Obama wants to read them their rights!) The same anger that I felt when I lived in the States not too long ago – at the warmongering that is condoned.

But an impassioned speech or two is imperative to swinging this election! I heard both speeches with a sinking feeling. From a persuasion perspective, I have a strong sense that it is the McCain-Palin ticket that will win this election of ambivalence.

All I can say is: PLEASE VOTE.

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making it work

August 30, 2008 at 3:52 pm (communication, corporate responsibility, culture, innovation, inspiration, people, persuasion, psychology, the world, trends, vision and entrepreneurship)

Back to work culture like I said I would.

I think one of the most important qualities to engage in the work place is flatness. By that I mean – a strong check on hierarchical behavior. Everyone has contributions to make and worrying about what the boss might say/think/feel is the best way to bring about clamming up of employees, or even worse – them expressing thoughts they believe will be favored by those “in power.” This creates a space where people are motivated by fear, leads to a fake consensus, and culminates in a non-progressive environment. What we need are work cultures in which people are intrinsically motivated. Every job is a self-portrait of the person who does it. Autograph your work with excellence. Sucking up is not conducive to this kind of sentiment.

A facet related to the first is this: companies must be very careful to inculcate an atmosphere that is not idea-killing. The role of two-way communication needs to be deeply underscored. It’s easy to be dismissive of thoughts that are not articulate enough or stated confidently enough or are perhaps slightly tangential to the topic at hand. But true respect is always due to input offered – so value all that is said, dig a bit deeper to get at the essence, certainly don’t discount anyone. Someone once said: The paradox of innovation is this: CEOs often complain about lack of innovation, while employees often say that leaders are hostile to new ideas.

The next thing I can think of is affirmation of who employees are – in a holistic sense. It is not often that people feel known/understood where they work. (There is plenty of research in organizational psychology showing that verifying people’s sense of self is greatly useful.) So, for example, let’s say you have an engineer who can paint, let it be known. Perhaps a showcasing of employee’s talents outside of their job descriptions is worthwhile. People are unique and should be seen as such; cliques should be avoided at all cost. A related aspect is of giving people autonomy. Don’t tell people how to do things, tell them what needs to be done, and then let them surprise you with the results.

An openness to change is vital. A great quote speaking to it: To survive in the future, every organization must be prepared to abandon everything it does. The world is engulfed in a revolution, on a social and psychological level, and this must reflect at the organizational level as well. I’m obviously not saying the focus should be on abandoning everything, but that there should be a readiness to doing so, if need be.

Money is an unavoidable but surprising variable in creating a good work culture. Another neat quote that talks to the point: There is no contest between the company that buys the grudging compliance of its workforce and the company that enjoys the enterprising participation of its employees. You could pay people a ton of money and not have their faithfulness. (Employee turnover rates are not as muted by high salaries as one might like to think.) Or you could value an employee tremendously and have his loyalty forever, even if you couldn’t pay him the best that is out there.

Management must develop a clear ideology and let it be implemented by all – from the guy who wheels the coffee and croissants in to the conference room to the one who heads the table. It is more than vital! A powerful quote that I believe gets at it most thoroughly: A visionary company creates a total environment that envelops employees, bombarding them with signals so consistent and mutually reinforcing that it’s virtually impossible to misunderstand the company’s ideologies and ambitions. This ties in inextricably with giving meaning to the work employees do. A vision is exceedingly important.

Finally, a thoughtful and honest Corporate Responsibility policy is imperative today. When institutionalized right, it can cover almost all of the points touched upon above – and more! The idea of Corporate Responsibility is NOT anti-profit, as many like to believe; it is just a more long-term orientation than the short-term one to which we are accustomed. Ultimately, CR is about nothing but profit, actually. I will write about it some more in another post.

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link?

August 4, 2008 at 4:36 am (globalization, inspiration, politics, psychology, religion, social phenomena, the world, trends)

I’ve been meaning to write about social psychologist Muzafer Sherif’s fascinating research on intergroup conflict and cooperation for a while – especially so after coming across this quote by economic historian Arnold Toynbee.

“The 20th century will be remembered by future generations not as an era of political conflicts or technological inventions, but as an age in which human society dared to think of the welfare of the whole human race as a practical objective.”

Maybe Toynbee got the century wrong, but could his prediction have the power to transform itself in to something close to reality in the 21st century? Consider this, just for a lark.

In 1954, Sherif took a bunch of 12-year old boy scouts to a camping location called Robber’s Cave in Oklahoma. 24 boys were divided in to 2 groups and encouraged to bond as teams.

Over an initial 5-6 day FIRST STAGE, one group spontaneously took the name “The Rattlers” and the other similarly adopted the name “The Eagles.” Even though the 2 groups had never met, they knew of each others’ existence at the location, and they called the other group derogatory names. Supervisors reported that each group insisted on meeting the other for a “competitive sport.”

This led to the SECOND STAGE, which lasted another 5-6 days. A series of competitive activities were arranged with a trophy (on the basis of accumulated team score) and also individual prizes (a medal and a multi-bladed pocket knife) which were to be presented to each of the “winning” group with no consolation prizes being allowed to the “losers.” When the two competing groups were brought together for the first time in the mess hall, there was considerable name-calling (“stinkers”, “braggers’, “sissies”, etc.). They even held their noses when members of the other team were in the vicinity! Before supper that evening, they expressed the desire not to eat with one another.

The THIRD STAGE was one of integration where Sherif tried to bring the groups together to watch a movie, light firecrackers together and such, but there was no appreciable lessening of tensions and interaction often culminated in a food fight. That was until the introduction of a “common enemy” – a superordinate goal that transcended low-level groupism. Sherif arranged for a number of problems which could not be easily ignored by members of the two antagonistic groups, and the attainment of which needed cooperation. He cut off the drinking water supply, for example. He also rigged the bus that was to carry the boys home to appear as if it was stuck in the mud. Both resulted in the Rattlers and Eagles coming together, united to achieve a common goal – survival.

At breakfast and lunch on the last day of camp, it was found that seating arrangements were not along group lines – there was much mingling and voluntarily so. The majority of the boys agreed by the last day that it would be a good thing to return to Oklahoma City all together on one bus!

I fell in love with this research when I first read about in Introduction to Psychology. And stumbling upon Toynbee’s wonderful quote many years later somehow brought it vividly to mind. Question is: could the world, so awfully divided as of now, come together in treating global warming as the “common enemy” it is? Could it possibly lead to us working together to alleviate the terrible impact we have had on our environment so far? It would certainly help in our survival as a species.

One might, of course, easily dismiss this as excessive optimism. But it seems to me, at the very least, worthy of consideration.

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more on outsourcing

August 1, 2008 at 11:25 am (creativity, globalization, the world, trends, vision and entrepreneurship)

In a brilliant article called Revenge of the Right Brain in Wired magazine, Daniel Pink brings a fresh perspective to the outsourcing issue. I first read it about 3 years ago and highly recommend it even today. Here’s a synopsis, with a few of my own thoughts thrown in.

Pink first establishes how our left brains help us with linearity, logic, literal thinking and analysis while our right brains are more about emotion, synthesis, creativity, context, and meaning. So while left-brained thinking dominates in professions like accounting, engineering, and programming, the right brain manifests more strongly in artists, care-providers, and others professions grounded in holistic thinking. We obviously typically need both halves to function. For example, a judge would use both halves of his brain in delivering a verdict – the left that knows the rules that apply and the right that understands the context of the case at hand. And like we use both sides to process this picture below.

There is debate over how stark the dichotomy in brain function is, but there is certainly something to it. Here’s something interesting I learned in neuropsychology: research on patients with localized brain damage has shown that relying primarily on the left brain (which is more straightforward and computer-like in function than the right), we would likely see the picture above merely as “a bunch of fruits, flowers, and veggies.” And if the activity were situated mostly in the right brain (which gets the ‘big picture’ and dwells in metaphor more than the left), we would see the picture above as “a colorful man.” How cool is that!

What does that have to do with outsourcing? Pink’s contention is that as left-brained work gets outsourced more to developing countries, the rest will have to enhance the use of right-brainedness in business – a phenomenon that will shape significantly the progress of our world. (Do read his article if you fancy this drift.)

I see outsourcing as leading to a shift in balance. And, I firmly believe, it’s not about the balance of power – a lens through which many, rather unfortunately, tend to view the issue. It’s bigger than that; it’s much more about how we evolve rather than who gets to rule the world. Here is an excerpt from Pink that speaks to the point…

If the Industrial Age was built on people’s backs, and the Information Age on people’s left hemispheres, the Conceptual Age is being built on people’s right hemispheres. We’ve progressed from a society of farmers to a society of factory workers to a society of knowledge workers. And now we’re progressing yet again – to a society of creators and empathizers, pattern recognizers, and meaning makers.

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such a shame

July 30, 2008 at 8:30 pm (india, market research, marketing, the world, trends) ()

I met with a Europe-based client today, who expressed concern over how moving their factories to India would affect the marketing of their product. Relocating manufacturing makes sense for them financially because the cost of production is lower, but they worry about whether the MADE IN INDIA on the package will affect sales in the Middle East. So they suggested  we help them conduct market research that tests consumer reactions to the product (brand appeal, purchase intention, etc), highlighting in one group and minimizing in the other, information about where exactly it is made.

As an advertising professional, I understand the dilemma – sure you do what you can to sell your product. But, as an Indian, I must confess it makes me cringe. Just the same way I cringed when I still lived in America a couple of years ago. ‘Outsourcing’ had become (quite literally) a rage by then and I noticed a lot of brands had begun displaying MADE IN AMERICA signs prominently on their websites. That was when I realized that businesses truly fear the boycott of their brands based on where their products are made. Amongst others, India and China are on the (s)hit list.

Funnies aside, I see that the quality of products is often at stake – if I remember right, Mattel recently had issues with the toxicity of paint used on kids’ toys in their China factory. There are indeed some very real concerns with the kind of ‘globalization’ that exists today – companies will do anything to save money. The loss of jobs that occurs locally from such cost-cutting is awful and remedies** clearly need to be institutionalized. But is the stigma, which gets attached to developing countries for taking away the jobs in question, appropriate? The people there are often simply struggling to rise above the poverty line.

If companies adopted suitable quality control, perhaps they wouldn’t have to be so embarrassed about those involved in the creation of their products.

 

** What if, for example, the people laid off could be transferred to a barrage of new businesses (perhaps mandated by governments in the West) such as the Swiss Life Straw? Now that sort of thing could actually give us a shot at building a truly ‘global community.’

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in a spin

June 27, 2008 at 6:27 pm (creativity, innovation, the world, trends) ()

A skyscraper, of which each floor will rotate on a whim, will apparently be built in Dubai by 2010. If you are cringing based on what I thought at first blush, then breathe easy – the movement will supposedly be powered entirely naturally and the building’s carbon footprint should consequently be in check. Check out a video of how the twirling tower is slated to look here

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beware

June 6, 2008 at 4:01 pm (politics, the media, the world, trends)

In an unmissable TED talk lasting just 4 minutes, Alisa Miller, head of Public Radio International, tells us how the US media tells the news. Her message – no matter how amusingly delivered – is disturbing, especially considering how journalism is one of THE most influential and important ways in which world-views are shaped. Yet another question that springs to mind: is it time the world reevaluated its misguided enchantment with Americanism or not?

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